Five essential management training types that build great leaders | Glasgow Chamber of Commerce
Kathleen McAdams, Albany HR
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Five essential management training types that build great leaders

Most managers earn their promotions because they are high performers, rather than because they have taken part in management training. Consequently, while this transition may work initially, as teams scale, the lack of leadership training often leads to cracks in culture and productivity.

The good news is that great managers can be created. For businesses working with HR consultants in Scotland, the goal is clear: with structured development, your leadership team can reduce turnover, improve performance, and save the business time and stress. At Albany, we specialise in this transformation.

Impactful Management Training for Modern Businesses

Training provides the structured support and expert guidance that managers need but rarely pick up naturally. Furthermore, by investing in the following five training types, you can directly improve your business’s bottom line.

1. Coaching and Communication Skills

The foundation of effective management is clear communication. Training in coaching skills moves a manager from a boss to a mentor, fostering open, honest conversations that build long-term trust. To achieve this, managers must learn to:

  • Set Clear Expectations – Learn to define success so employees aren’t guessing.
  • Provide Constructive Feedback – Give feedback that inspires improvement rather than defensiveness. 

2. Wellbeing and Mental Health Support

Modern managers must recognise the early signs of stress and burnout. Training in this area shows managers how to balance empathy with accountability. Additionally, they learn when to offer flexibility, how to signpost professional support, and how to maintain productivity while looking after individual needs.

3. Practical Conflict Resolution

Workplace conflict is inevitable; however, few managers feel confident dealing with it. With practical training, managers learn to address disagreements calmly and fairly. They also learn to mediate between different perspectives, preventing personality clashes from festering and affecting the wider business.

4. Modern Team Management (Hybrid & Remote)

Hybrid working and mixed teams make management more complex than ever. Whether you are working with HR consultants in Glasgow to oversee a remote workforce or managing a local team, training helps managers balance flexibility with fairness. Ultimately, they learn how to keep remote workers engaged and create inclusive environments where everyone can contribute.

5. HR Essentials for Managers

Every manager should understand the practical elements of HR, such as managing absence, handling performance issues, and following fair processes. As a result of effective management, businesses can reduce the millions of working days lost annually due to work-related ill health. Experienced HR consultants in Edinburgh know that when managers take the right steps, they protect the business from risk and prevent expensive grievances.

Build Confident Leaders with Albany

Ready to transform your leadership team? At Albany, we can help you develop the skills and confidence your managers need to lead well, saving you time and stress in the process.

Contact us today to see how we can build a training plan tailored to your business, or get in touch for details regarding our Confident, Effective Managers Programme.

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