SOLIS Group & Queens Cross Housing Association Delivering Reliable, Energy-Efficient Communal Heating Services Across Glasgow

31 Oct 2025

Queens Cross Housing Association is a community-based housing provider with a strong local presence in Glasgow. The Association manages nearly 4,500 homes, covering areas north of the city centre along both sides of the Forth and Clyde Canal.
Their vision is for excellent housing in vibrant communities, guided by values of respect, integrity, and aspiration.

The Challenge

Queens Cross Housing Association required a trusted partner to maintain and enhance the performance of its communal heating systems — ensuring reliability, improving energy efficiency, and delivering value for money for tenants. The client sought a contractor that not only offered strong technical capability but also aligned with their community-focused values and commitment to sustainability.

The SOLIS Solution

SOLIS Group was awarded the contract based on its proven expertise in communal heating systems and its proactive, data-driven approach to asset management.
Key features of SOLIS’s solution include:

• Remote monitoring of all key assets to identify performance issues early and prevent system downtime.
• Planned and responsive maintenance to ensure optimal system efficiency and tenant comfort.
• Integration with SOLIS’s in-house CAFM system, enabling efficient scheduling, transparent reporting, and data-driven decision-making.
• Active community engagement, including participation in local events and direct tenant feedback sessions to continually improve service delivery.

This approach ensures systems are maintained efficiently, energy consumption is reduced, and residents receive consistent, high-quality service.

Partnership in Action

SOLIS and QCHA share a strong commitment to sustainability and community wellbeing. Beyond maintenance delivery, SOLIS will play an active role in supporting local initiatives and ensuring residents have a voice in shaping future service improvements.

Marcus McNeilly, Managing Director, SOLIS Group:
“We’re proud to be partnering with Queens Cross Housing Association to deliver reliable and efficient communal heating services. Our partnership focuses on more than maintenance — through remote monitoring and our wholly owned CAFM system, we will reduce energy costs and proactively maintain critical assets.”

Francis Polding, Cyclical & Compliance Manager, QCHA:
“SOLIS’ approach to delivering this contract is what stood out the most. Their proactive attitude and remote monitoring of assets gave them a real edge. The company’s ethos around sustainability, along with the strong synergy between our core values, made it clear that SOLIS Group was the ideal contractor to partner with for the years ahead.”

Outcomes and Benefits

• Improved reliability of communal heating systems across QCHA properties.
• Reduced energy costs through proactive monitoring and maintenance.
• Enhanced tenant satisfaction with consistent communication and quick issue resolution.
• Long-term partnership built on shared values of sustainability, respect, and integrity.

Looking Ahead

The partnership between SOLIS Group and Queens Cross Housing Association is built for the long term delivering tangible value for residents, driving sustainability, and strengthening community connections across Glasgow.