13 Jun 2017
Tenants of Scotland’s largest social landlord have been helped to save more than £360,000 on their fuel bills in the past year.
GHA’s fuel advisors provide free expert advice to tenants on cutting their energy bills and keeping their homes warm.
Advisors can help tenants access the cheapest tariffs, arrange low-cost payment arrangements and, depending on their circumstances, help them write-off long-term debt.
More than 2200 tenants have used the fuel advice service in the past year – and saved more than £362,000 on their bills.
Tenant Mark Johnstone, from Carntyne, received a refund worth hundreds of pounds after a visit from one of GHA’s fuel advisors.
Mark, 63, who works for the council’s cleansing department, said: “I have a credit meter and had been paying £60 a month for two years – and was hundreds of pounds in credit.
“The fuel advisor visited me at home and helped sort things out.
“She checked my meter, phoned the supplier – and got me a rebate.
“She was absolutely brilliant. It only took two weeks and I had the money in my pocket.
“It means I can go on holiday now.”
GHA Chair Bernadette Hewitt added: “At GHA, we want to do everything we can to help tenants worried about gas and electricity costs.
“The fuel advice service makes a real difference to people’s lives – I’ve used the service myself, so I know how important it is.
“Not only does it help tenants keep warm at home, it helps people save money on their bills too.”
A total of 2206 tenants used GHA’s fuel advice service between April 2016 and April 2017, and made savings of £362, 166 in total.
Tenants who want to make an appointment with a fuel advisor should talk to their housing officer or visit www.gha.org.uk