Fundamentals of Project Management

When: 27 July 2011, 09:00am - 29 July 2011, 05:30pm

Where: QA Training, Portland House, 17 Renfield Street, Glasgow G2 5AH

This entry-level course provides a comprehensive overview of project management that focuses on key success factors, decisions and consequences. Relevant for any project in any area of business, the course covers the pragmatic skills and techniques necessary for effective project delivery.

At the end of the course delegates may sit an examination to attain the  Association for Project Management (APM) Introductory Certificate in Project Management (based on the APM Body of Knowledge, 5th Edition). (These delegates should also book on course code  FPMEX-3). This course, together with a recommended follow up programme, will also prepare delegates for the CompTIA Project+ examination.
Please note: You must bring signed photo ID with you on exam days (passport, driving licence, student card) as you will be asked to produce it by the invigilator prior to the exam.


No previous project management knowledge is assumed. Anyone who needs to manage projects as part of their job will benefit from attending.
The course is not suitable for those already conversant with standard planning and management techniques.
This course is ideal for those who are new to project management and wish to develop the basic skills, or those who need a basic understanding of the project lifecycle and key techniques.
This course is ideal for those wishing to attain the APM Introductory Certificate in Project Management. (These delegates should also book on course code FPMEX-3). Note that APM examination application forms must be received by the APM at least two weeks before the examination date.

Delegates will learn how to

Understand the Project Manager's role
Create an appropriate project environment
Define and agree the project objectives
Create realistic plans and estimates
Understand how to manage quality, change and risk
Track and communicate progress against plan
Appreciate the need for effective project communications
Understand how to build and motivate the team
Understand procurement, handover and project closure issues

Course outline

Overview of Project Management
An understanding of the nature of projects and how the challenges they present differ from those met in a non-project environment; Projects, programmes and portfolios; The triangle of balance; Management of change; Project context; Stakeholder analysis; Business case and project justification

Setting up the Project Environment
Initiating the project and creating an environment for success; Roles and responsibilities; Establising success criteria; Use of project life cycles; Configuration management; The project management plan

Defining the Objectives and Terms of Reference
The importance of establishing the project objectives and scope at the outset; Guidelines for creating effective objectives

Introduction to Procurement
Rationale for using third parties; Selection criteria; Project Manager's role

Quality Management
What is quality ?; Quality management, quality assurance and quality control; Costs and benefits of quality

Techniques available; Delphi; Work distibution; Using previous experience

Developing a Plan
Why do we need to plan?; Work and product breakdown; Networks and critical path analysis; Gantt charts; Resource histograms; The use of S-Curves

Risk and Issue Management
Difference between risks and issues; Analysis of risk; Identifying actions for managing risks; Ownership and documentation

Project Communications
How to communicate effectively with stakeholders and team members; Communication options and their usage; Hints and tips

Teams and the Role of the Project Manager
Creating the team; Briefing and mobilising your resources

Monitoring and Controlling Projects
The planning and control cycle; Information required; Updating the plan; Interpreting the results; Identifying and taking corrective action; Continuous improvement

Change Control
Definition; Scope and Impact analysis; Authorisation; Planning and implementation; Documentation and history

Acceptance and Handover
Testing; Levels of testing; User acceptance of service/solutiuon; Handover options; Transfer to 'business as usual'

Project Closure and review
Formal closure procedure; Documenetation; Archiving; Lessons learnt

Case Study
A case study is used throughout the course to provide opportunities to practice the techniques covered


Members Price: £1100 + VAT

Non Members Price: £1100 + VAT